Although data is becoming more and more important, voice service remains the core communications platform for most businesses. Voice isn’t just an afterthought. And, it most certainly isn’t something to overlook.

The choices in voice service are expanding everyday. Understanding the pros and cons of each is critical to selecting a platform that best services your business needs. And, most importantly, serves your customers in the best possible way.

Traditional voice services are stable, reliable, and crystal clear. Newer voice platforms offer additional features and functionality, but can suffer in other categories. Several traditional choices are outlined within and check out our VoIP section to consider the pros and cons of some of the newer voice options available today.